Privacy Policy
Last Updated: 5 Feb 2025
1. Information We Collect
1.1 Information You Provide
We collect information you voluntarily provide when you:
- Create an account (e.g., name, email address, password)
- Submit or claim a business listing (e.g., business name, address, phone number, services, website)
- Post reviews, ratings, or comments
- Contact us for support or inquiries
- Subscribe to newsletters or marketing communications
1.2 Information Collected Automatically
| Category | Examples |
|---|---|
| Device Information | IP address, browser type, operating system, device identifiers |
| Usage Data | Pages visited, search queries, time spent on site, click patterns |
| Location Data | Approximate location based on IP address or, with permission, precise geolocation |
| Cookies & Tracking | Session cookies, analytics identifiers, advertising identifiers |
1.3 Information from Third Parties
We may receive information about you from third-party sources, such as social media platforms (if you log in using a third-party account), analytics providers, and publicly available business records.
2. How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve our directory and Services
- Create and manage user accounts and business listings
- Personalize search results and content recommendations
- Communicate with you, including responding to inquiries and sending updates
- Send marketing communications, where permitted (with an opt-out option)
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address fraud, abuse, or security issues
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
- Public Listings: Business listing information is publicly displayed on the Platform by design.
- Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, email delivery, payment processing).
- Legal Requirements: When required by law, subpoena, or legal process, or to protect our rights, users, or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: For any other purpose disclosed to you at the time of collection, with your consent.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, analyze site traffic, and support advertising efforts. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on the Platform.
5. Business Listings and Public Information
Information submitted as part of a business listing — including business name, address, phone number, and service descriptions — is intended for public display and is not treated as private or confidential. Business owners should not include personal or sensitive information in listings that they do not wish to make public.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights and Choices
8.1 Access and Correction
You may access, update, or correct your account information at any time by logging into your account or contacting us directly.
8.2 Marketing Communications
You may opt out of marketing emails by clicking the "unsubscribe" link included in those communications.
8.3 State-Specific Privacy Rights
Depending on your state of residence, you may have additional rights regarding your personal information, including the right to know what information is collected, the right to request deletion, and the right to opt out of certain data sharing practices.
9. Children's Privacy
Our Services are not directed to individuals under the age of 13 (or 16, where applicable), and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
10. Third-Party Links
The Platform may contain links to third-party websites. This Privacy Policy does not apply to those external sites, and we encourage you to review their privacy policies before providing any personal information.
11. International Users
Our Services are hosted in Australia. If you access the Platform from outside Australia, your information may be transferred to, stored, and processed in Australia, where data protection laws may differ from those in your jurisdiction.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: